Why Is Quality Assurance important in implementing AI and ML initiatives?
Quality Assurance The role of Artificial Intelligence and Machine Learning has been growing steadily in business and our daily lives. These technologies are no longer the preserve of science fiction but have been implemented in business operations. You might have a brush with them while shopping on Amazon (by getting recommendations,) receiving ‘likeminded’ feeds on the social media, or asking Siri, Cortana or Google Assistant to play a specific piece of music. In case these appear to be the more visible ways in which AI or ML work, there are many areas where these technologies function in the background. For example, finding out the credit worthiness of bank customers, filtering spam, categorising emails, working as chatbots on websites to resolve customer queries, dynamic price optimization, detecting frauds in online transactions, curating content, pattern and image recognition among many others. Notwithstanding the adoption of AI and ML technologies, these are still ea...