Software Quality Assurance Testing Guide Tips And Practices

Digital Quality Assurance The financial sector, especially the banking system has seen tremendous growth in its footprint primarily driven by technology. Although technology has helped the sector to improve efficiency and enhance the scale and speed of delivering services, there is still scope for improvement. The leading banks and financial institutions have leveraged technology to improve their operational models and aim at meeting the growing customer expectations. The technologies enabling the financial sector to address the challenges of the day include Blockchain, Artificial Intelligence driven chatbots, process automation using Robotics, and distributed ledger technology among others. Even though these technologies help in enhancing the serviceability and customer experience, they are needed as per the new norms mandated by regulatory bodies – BASEL III, GDPR, and FATCA to name a few. As customers are becoming busier and more techno savvy, they want their banking se...

Banking Application Testing     The growth of the digital economy has led to an increased use of banking apps by customers to carry out day to day financial transactions. These include checking account balance, paying utility bills, purchasing goods from eCommerce stores and money transfer. However, experience has shown that not everyone is comfortable using the banking apps for security reasons. Yes, the Damocles sword that every customer fears given the spread of viruses, malware and incidences of criminals siphoning off money from bank accounts. Moreover, cyber criminals are devising new ways of social engineering to hoodwink customers into parting with their sensitive banking information. Does this ring the alarm bells amongst customers and a frown on the foreheads of people associated with the banking industry? There is a crying need to promote the use of banking apps given their convenience, utility and the role in optimizing the cost of banking operatio...