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Showing posts with the label banking application testing

How to Test the Digital Quality of the Financial Sector?

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Digital Quality Assurance The financial sector, especially the banking system has seen tremendous growth in its footprint primarily driven by technology. Although technology has helped the sector to improve efficiency and enhance the scale and speed of delivering services, there is still scope for improvement. The leading banks and financial institutions have leveraged technology to improve their operational models and aim at meeting the growing customer expectations. The technologies enabling the financial sector to address the challenges of the day include Blockchain, Artificial Intelligence driven chatbots, process automation using Robotics, and distributed ledger technology among others. Even though these technologies help in enhancing the serviceability and customer experience, they are needed as per the new norms mandated by regulatory bodies – BASEL III, GDPR, and FATCA to name a few. As customers are becoming busier and more techno savvy, they want their banking se...
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Quality Assurance Testing Services Digital transformation has encompassed arguably every single business domain including retail banking. The growing competition among banks to get the elusive customer footfall has meant they embrace digital technology (validated by QA ) in a big way. Banks have been forced to build new IT architectures with a seamless user interface that can be accessed irrespective of the device platform. The success of digital transformation by retail banks can be gauged from the speed, accuracy and user friendliness of banking operations offered to the customers.                    Why retail banks embrace digital transformation? The global banking industry is on the threshold of a major change. With rising security threats and changing dynamics of the global economy, retail banks have been forced to become lean, focused, secure, and tech savvy. The aim is to ...

List 5 Ways To Strengthen Your Banking Application

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Banking Application Testing     The growth of the digital economy has led to an increased use of banking apps by customers to carry out day to day financial transactions. These include checking account balance, paying utility bills, purchasing goods from eCommerce stores and money transfer. However, experience has shown that not everyone is comfortable using the banking apps for security reasons. Yes, the Damocles sword that every customer fears given the spread of viruses, malware and incidences of criminals siphoning off money from bank accounts. Moreover, cyber criminals are devising new ways of social engineering to hoodwink customers into parting with their sensitive banking information. Does this ring the alarm bells amongst customers and a frown on the foreheads of people associated with the banking industry? There is a crying need to promote the use of banking apps given their convenience, utility and the role in optimizing the cost of banking operatio...