Software Quality Assurance Testing Guide Tips And Practices

The advent of the internet and associated technologies such as the cloud, mobile, social media, analytics and the Internet of Things have whetted the appetite of customers. The entire digital revolution has increased competition in arguably every possible domain. This has presented customers with options that play a significant role in their changing preferences. Customers are no longer satisfied with just routine customer service but want more. The rising expectations have moved from mere satisfaction to delight. Thus, customers, armed with the knowledge of industry best practices and technology, want businesses to incorporate them and deliver. Such changing dynamics of user preferences have forced businesses to opt for digital transformation by using the latest technologies. However, businesses, in the rush to carry out digital transformation to beat the competition, have taken recourse to cutting corners. For them, the focus is more towards developing and delivering new...

The pace of digitization in the domain of banking and financial services has brought about customer benefits that were unthinkable in the past. Now, you don’t have to queue up at the bank, but you can avail a slew of services such as payments, deposits, withdrawals and others — either at the ATMs or by using digital devices connected to the internet. The banks too are using digital technologies to shore up their capacities and delivery mechanisms such as digital payment gateways etc. Furthermore, technology is leveraged to address the challenges/imperatives of cyber threats, mergers and acquisitions, revenue growth, and rising customer expectations. As the banks move towards increased automation of their services to stay competitive and to offer a seamless customer experience, the need for quality assurance testing has become significant. In today’s techno centric banking environment, internet and mobile banking in combination with the use of ATMs has made life...