Quality Assurance Testing Services Digital transformation has encompassed arguably every single business domain including retail banking. The growing competition among banks to get the elusive customer footfall has meant they embrace digital technology (validated by QA ) in a big way. Banks have been forced to build new IT architectures with a seamless user interface that can be accessed irrespective of the device platform. The success of digital transformation by retail banks can be gauged from the speed, accuracy and user friendliness of banking operations offered to the customers. Why retail banks embrace digital transformation? The global banking industry is on the threshold of a major change. With rising security threats and changing dynamics of the global economy, retail banks have been forced to become lean, focused, secure, and tech savvy. The aim is to ...