Why Should Businesses Consider Software Testing Services? Five Key Reasons.
The
world of the Internet and its technological offshoots are leapfrogging at a
rapid pace. What seems relevant today is no longer applicable tomorrow or at
least requires a major shift in its design or implementation. Companies are struggling
to keep pace with these changes and are taking recourse to shortcuts to remain afloat.
Clients and customers are increasingly looking at applications that are cutting
edge, easily downloadable, navigable, feature rich and secure. The only way to
ensure these is by software application testing. However, the way technological advances have enveloped spheres like the social
media, mobility, cloud, big data, or IoT, any business or software testing
services company needs to invest. The investment should be in terms of hiring resources,
conducting training, and implementing cutting edge systems on the ground.
Consequences of not carrying out software
application testing
·
User
dissatisfaction:
A glitch prone software will not meet the criteria of customer satisfaction. In
fact, it may cause harm in the form of loss of personal or financial
information. For example, a glitch-prone mobile ecommerce app or web
application can be hacked by frauds to steal credit/debit card information. Besides,
the user dissatisfaction can be on account of reduced functionality,
navigability, usability and a slow download.
·
Loss
of brand equity:
Building a brand is a time consuming and cost intensive process. It takes the
right strategy to reach out to the customers. However, all these can come to nought
if the software products or services turn out to be below par. And once the
customer trust is broken, it is very difficult to win it back.
·
Competitors
have a field day:
Users are a choosy lot. If they find the software product of a rival company
better in terms of quality and performance then they will start using the same.
Thus, not engaging a software testing Services Company to test the quality of
software can help the competitors to surge ahead.
·
Loss
of Revenue: When
the end customers are not satisfied with the quality of the product, they can abandon
the product. This can mean revenue loss and a severe impact on the bottom line.
·
Cost
overrun: If a
glitch is found during the customer usage of an application, it can result in
rework. In other words, the development team needs to rewrite the code to
eliminate the glitch. This leads to cost overruns, as the team will have to spend
its precious time on rework.
If
the challenge of frequent technological changes in the digital landscape is not
enough, there is an increased threat of cyber fraud. According to industry
estimates, around 70 percent of the software can be hacked on account of their
built-in vulnerabilities. Hence, businesses need to engage a software testing
services company or for the latter to update its platforms and software testing
methodology.
The
thrust of companies into software application testing has moved towards Agile
and DevOps. Reference to software testing methodologies, QA is a continuous process and works alongside development. The
idea is to identify the glitches at the initial stage of development and to
qualitatively transform the functionalities/features of the final product. The
other outcomes of following the Agile/DevOps model are an accelerated time to
market and test automation.
Five key reasons that make software
testing services hold an added relevance
1. Enable companies to adopt new
technologies: The
adoption of any new technology to improve the quality of products/services or
user experience should be preceded by a rigorous QA testing. The testing
process by identifying the vulnerabilities can validate the requirement of a
new technology.
2. Increased security threat: Cyber criminals are
increasingly becoming active in targeting vulnerable websites/applications. Preventing
that is only possible by knowing about the vulnerabilities through penetration
testing and then plugging them.
3. Interface with new technologies: Any new software has to be
multi-dimensional with interfaces leading to the cloud, big data, IoT or AI. QA
testing can validate these interfaces and make the user experience better.
4. Cross platform compatibility: QA testing helps to check the
compatibility of software across devices, platforms, operating systems, browsers,
and networks.
5. User experience: Everything boils down to the
user experience. Only continuous QA testing can ensure an enhanced user
experience across platforms and technologies.
Conclusion
Quality
assurance is not an option, but a necessity for businesses to stay relevant and
meet the rising customer expectations. The challenge for software testing
companies is to keep them updated with the latest testing methodology.
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